Privacy Policy

1. Introduction

Welcome to TechMantle ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website techmantle.com (the "Site") or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. By accessing or using our Site, you signify your consent to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website
• Subscribe to our newsletter
• Contact us via email or through our contact form
• Register for webinars or events
• Comment on our blog posts
• Participate in surveys or feedback forms

The personal information we collect may include:

• Name
• Email address
• Phone number
• Company name and job title
• Postal address
• Information you provide in communication with us

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Pages you visit on our Site
• Time and date of your visit
• Time spent on those pages
• Referral sources
• Other diagnostic data

3. How We Use Your Information

We may use the information we collect for various purposes, including:

3.1 Provide and Maintain Our Service

• To deliver the content and services you request
• To process and complete transactions
• To send administrative information, such as updates, security alerts, and support messages

3.2 Improve and Personalize User Experience

• To analyze usage patterns and trends
• To develop new products, services, features, and functionality
• To personalize your experience and deliver content relevant to your interests

3.3 Communication

• To respond to your inquiries, comments, or questions
• To send you newsletters, marketing or promotional materials, and other information that may be of interest to you
• To request feedback and contact you about your use of our Site

3.4 Legal Compliance and Business Operations

• To comply with applicable laws, regulations, and legal processes
• To enforce our terms and conditions
• To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others
• To detect, prevent, or address fraud and security issues

4. Cookie Policy

4.1 What Are Cookies

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Site or a third-party to recognize you and make your next visit easier and the Site more useful to you.

4.2 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Analytical/Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

4.3 Your Cookie Choices

When you first visit our Site, you will be presented with a cookie consent banner that allows you to accept, customize, or decline non-essential cookies. You can change your cookie preferences at any time by clicking on the "Cookie Settings" link in the footer of our website.

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience and/or lose access to certain features of our Site.

5. Data Sharing and Disclosure

We may share your personal information in the following situations:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as web hosting, data analysis, payment processing, email delivery, and customer service. These service providers are contractually obligated to use your personal information only as necessary to provide services to us.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.

5.4 With Your Consent

We may share your information with third parties when we have your consent to do so.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request copies of your personal information that we hold.
• Rectification: You can ask us to correct any information you believe is inaccurate or incomplete.
• Erasure: You can ask us to delete your personal information in certain circumstances.
• Restriction: You can ask us to restrict the processing of your information in certain circumstances.
• Data Portability: You can ask us to transfer your information to another organization or directly to you.
• Objection: You can object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at privacy@techmantle.com. We will respond to your request within 30 days. Please note that we may ask you to verify your identity before responding to such requests.

6.1 Email Marketing

If you are receiving marketing emails from us, you can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any of our emails or by contacting us directly.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including personal information, to the United Kingdom and process it there.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@techmantle.com
• By phone: +44 918 704 2514
• By mail: 874 Eva Stream, Paulineport, SA5 4EA, United Kingdom